I love it!I looked, looked, and looked for 2 weeks to find a backpack. My previous was getting old, I'd had it for many years, and I wanted to replace it. As I was going into a more professional career, I wanted a more professional looking backpack as well. Although, I had the fear many have when buying things online: what if it's cheaply made? When I came across this backpack, I read the reviews, looked at pictures, and looked at other products by this company. Then I decided to take a shot and invest in it.I'm glad I did! I've fallen in love with this backpack! It is spacious on the inside and has a sleek professional look on the outside. It doesn't have that cheap plastic look that I was worried it would have. It's also a very comfortable backpack to carry. It's fairly light overall and has a large capacity inside. In all, I'm deeply pleased with it.However, I have 2 complaints:1. The pockets are too deep. I know, I know, this is a strange complaint. Usually, it goes the other way around. I do like having deep pockets, don't get me wrong, but nearly all the pockets are deep. I use this backpack for everyday activities like work (I'm a substitute teacher), study, and church. Small items fall to the bottom of these deep pockets and suddenly I'm fishing in this backpack for one tiny item.2. The straps are a little slippery. They slip when I carry heavier items and I need to readjust them. Luckily that means I just pull on the other end of the strap. I had read this issue in another review, but while it does occur, it's not too bad.